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Terms of Use

These are the Terms of Use for which we urge you to read prior to using our website.

Who are we? is a trading style of Paws Media, LLC. And its affiliates (collectively herein “” or “we” or “our”). The services that we provide you with are subject to the following Terms of Use. We reserve the right to update the Terms of Use at any time without notice to you. The most current version of the Terms of Use can be reviewed by clicking on the “Terms of Use” hypertext link located at the bottom of our web pages.

What does do?

We take the details that you enter into our website and process it with our insurer partners. We display a range of insurance products to you, in order that you may choose the most suitable policy for your requirements. Once you decide which insurance policy to buy then you will either click to that insurer’s website in order to buy directly from them or call them over the telephone from a phone number that’s displayed on our website.

We do not charge anything to you for using our service. If you buy an insurance policy from one of our insurer partners, then they pay us a fee.

We do not make any recommendations on which policy you should buy. Our service is limited to:

  • Collecting and sharing your personal information with our insurer partners.
  • Displaying sufficient information to you in order that you can make an informed decision on which policy to purchase.
  • Introducing you to the insurer that you choose to buy a policy from.

The insurer you choose to use will inform you of the basis on which you are buying your insurance policy.

Information you provide

It is your responsibility to provide the necessary information in order that you can be provided the most appropriate insurance quotations.

If you do not provide truthful answers then, in the event of a claim, your insurer may refuse to pay.

If you are in any doubt about any of the answers you’ve provided during the quote process, then please discuss this with the insurer that you choose to buy a policy from.

If you choose to buy your policy online from one of our insurer partners, then please check your details are correct on their website before you complete the payment process.

If you choose to buy your policy over the phone, then please check your quotation details are correct with the agent handling your call.

    Our liability to you

    The software we use is very complex and sophisticated, and while we make every reasonable effort to ensure that our website is error and bug free, we do acknowledge that sometimes mistakes can occur.

    When you get submit your information to obtain insurance information, we share your details with our insurer partners. We do not change any of the information you provide, and we make every effort to submit your details accurately.

    You are then responsible for selecting which insurer to buy your insurance policy through. We cannot guarantee the solvency or ability of any of our insurer partners though. Additionally, we cannot make any representations or provide any warranties on any product that you choose to buy, nor do we accept any liability in connection with any product. doesn’t make any coverage or credit decision with any company that contacts you, or with which you may be matched. We don’t issue mortgages, credit cards, insurance coverage or any other financial products.

    In no event shall we be liable for direct, special, indirect, punitive, exemplary, or consequential damages, including lost profits, revenues or savings, even if we have been advised of the possibility of such damages in advance. Because some jurisdictions do not allow the exclusion or limitation of liability for negligence, consequential, incidental, or other damages, in such jurisdictions our liability is limited to the greatest extent permitted by applicable law. Your sole and exclusive remedy for dissatisfaction with this website, any service we provide, or any content is to stop using the website.

    The information on our website is general in nature, does not address the circumstances of any particular individual and is not intended as a substitute for personalized investment, financial, tax, insurance and legal advice. We are not a fiduciary by virtue of any person’s use of or access to the information on our website. You assume the sole responsibility of evaluating the merits and risks associated with the use of any information on our Website.

    Through our network of web properties, we may provide ways for you to obtain products or services from various companies. We are not your agent or the agent of any company appearing on our website, although we may recommend a company based on your responses.

      Lowest price guarantee promotion

      Pet insurance prices are regulated by each state and on that basis, you will not be able to find the same insurance plan for less. However, in the unlikely event you need to make a claim under the lowest price guarantee offer, a refund will be sent to you directly from Paws Media, LLC. Note: we may ask you to provide proof of your lower price.

        Data protection

        We take data protection very seriously and we want you to feel confident regarding the privacy and security of your data.

        We follow very strict procedures regarding the storage and disclosure of your personal information.

        We have to disclose your personal information to our insurer partners in order for them to provide you with accurate quotations.

        The insurer that you choose to buy your policy with will have its own data protection policy, which may differ from ours. Our insurer partners are not entitled to contact you for any reason, with the exception of trying to arrange your pet insurance policy that you have provided your personal information for.


          If you have any issues regarding your insurance policy once purchased, for example your insurance documents are missing, then you should contact your insurer directly.

 does not have a record of which insurer you have used. If you are unsure, then the best way usually is to check your bank statement to see whom payment was made to.

          For anything else, please always feel free to contact us by email at

          We pride ourselves on providing great service and will always do our best to help you.

            United States only

   is designed to be used solely by USA residents seeking insurance within the United States.

              Accessing our website

              Access to is free and we reserve the right to withdraw or amend our service or content without notice at any time.

              We have taken every reasonable effort to ensure that our content is accurate and up to date, however, we are unable to accept any liability for any errors or omissions.

                Third party websites

       may provide links to third party websites. We are unable to accept any liability for the information or content of any third-party website. We also cannot guarantee that any third-party website will be free from viruses or anything else that could be infectious or destructive.

                We are a participant in various affiliate advertising programs, including those administered by or on behalf of insurance companies; and we receive a fee from those firms when you click on a link, visit those companies’ sites, or purchase their products or services.

                  Commercial use

         is provided free of charge for individuals to obtain their own insurance information. The website may not be used for commercial use or price scraping.

                    Intellectual property

                    All Intellectual Property Rights and Copyright material in connection with are reserved and protected by law for our sole use. It is against the law to imitate any of our content or in any way interfere with our legal property.


                      When you provide your information on the our website, you consent to be contacted via automated text message, automatic telephone dialing system, or by artificial/prerecorded message at the telephone number you provide, and/or by receiving email at the email address you provide and/or direct mail from us or the brand with which you have been matched for the desired product or service.

                      You expressly consent to receive automated calls, text messages, and/or email regardless of whether you are on any Federal or state DNC (“Do Not Call”) registry or similar list or registry. If you provide your information and we contact you, or you contact us, we may keep a record, including but not limited to telephone recordings, call logs, text logs and emails, of your interaction with us.

                        Opting Out

                        You may revoke your consent for us to contact you by autodialed call, text message, or direct mail at any time. If you no longer wish to receive such communications from us, you may opt out by emailing along with the subject line “Opt-Out”. To opt out of receiving text messages from us at any time, text STOP to the short code from which the text message was sent to the enrolled mobile device. A confirmation message of your opt out will be sent to your mobile number but no additional messages will be sent to you unless you opt in again.


                          Florida law, without regard to the conflict of law principles thereof, and controlling U.S. federal law govern any action related to these Terms of Use, and our interactions with you.

                          You agree to arbitrate all disputes between us, except for disputes relating to the enforcement of our intellectual property. Any disputes between us must be resolved exclusively through binding arbitration pursuant to JAMS Comprehensive Arbitration Rules and Procedures (including Interim Measures), or in small claims court in County of Palm Beach County, Florida.

                          In the event of a dispute, you or we must send to the other party a notice of dispute, in writing, setting forth the name, address and contact information of the party giving notice, the facts of the dispute and relief requested. You may initiate proceedings by sending us notice to the following address:

                          Paws Media, LLC
                          9314 Forest Hill Blvd, Suite 747
                          Wellington, FL  33411

                          We will send any notice of dispute to you at the contact information we have for you. You and we agree to try to attempt to resolve a dispute through informal negotiation upon notice of a dispute for a period of 60 days. If you and we do not resolve the dispute in such 60-day time period or in small claims court, then you or we may commence arbitration. You and we agree that a dispute will be heard before a neutral single arbitrator, whose decision will be final, except for a limited right of appeal under the U.S. Federal Arbitration Act. YOU ARE GIVING UP THE RIGHT TO LITIGATE A DISPUTE IN A COURT OF LAW BEFORE A JUDGE OR JURY. In addition, you and we agree that the following rules shall apply to the arbitration proceedings: (a) the arbitration shall be conducted, at the option of the party seeking relief, by telephone, online, or based solely on written submissions; and (b) any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.

                          If you initiate arbitration, your arbitration fees will be limited to the filing fee set forth in the JAMS Arbitration Rules. Unless the arbitrator finds the arbitration was frivolous or brought for an improper purpose, we will pay all other arbitration fees and expenses.


                          In no event shall any claim, action or proceeding by you or us related in any way to the Terms of Use, our services and/or our web sites be instituted more than one (1) year after the cause of action arose.

                          If a court of competent jurisdiction finds these arbitration provisions invalid or inapplicable, you agree to the exclusive jurisdiction of the Federal and State courts located in County of Palm Beach, Florida, and you agree to submit to the exercise of personal jurisdiction of such courts for the purposes of litigating any applicable claim or action.